Who We Are
Our journey started in January 2012, and for the past 11 years, we've been providing the best service in the field of credit controllers and collection. We worked on facilitating bad debt recovery, improving the quality of the collection, receivables, and cash flow, and minimizing losses while focusing on maintaining our client's reputation in the market. We also worked on achieving the highest recovery fate possible and mitigating reaching the write-off stage. We expanded our range of services to include various service channels and business solutions. CMS provides businesses with customer service solutions helping them reach their goals and lifting the burden of following up with customers allowing businesses to focus on their growth. Our chain of worldwide offices in Europe, Asia, and Africa has helped us become one of the greatest pioneers in our specialty.
OUR MAIN GOAL
To provide our clients with the best benefit and facilitate the process of handling customers, providing a business partnership where customer satisfaction is the key part of our success. At CMS, we believe in taking a proactive approach to customer service. Rather than waiting for issues to arise, we work to anticipate our client's needs and address them before they become problems. We also utilize the latest technology and tools to help us provide fast and efficient support. Our clients come from a wide range of industries and regions, and we are proud to have helped many of them achieve their goals. We measure our success by our client's success, and we are committed to doing everything we can to help them succeed. we're dedicated to providing our clients with exceptional support and service
Our team
Of experienced professionals is committed to handling all client inquiries and concerns promptly and professionally.
We understand that every client is unique, and we work closely with each one to develop a customized support plan that meets their needs. Our team is trained to handle all types of inquiries, from basic product questions to complex technical issues.
At CMS, we know that satisfied customers are the key to our success. That's why we go above and beyond to ensure that every client is completely satisfied with the support they receive. We take the time to listen to their concerns and work with them to resolve any issues as quickly and efficiently as possible.
With extensive experience in the industry, we have developed a reputation for our professionalism and commitment to customer satisfaction. We believe that this is what sets us apart from other customer care providers and what keeps our clients coming back to us time and time again.